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Allow Backuply to Access Your Site with Basic Authentication

All-in-one solution for Backup, Restore and Migration.

Allow Backuply to Access Your Site with Basic Authentication

If you have implemented Basic Authentication on your WordPress site using .htaccess, Backuply may not function correctly due to restricted access. To resolve this, you need to whitelist your server’s IP address.

Steps to Whitelist Your Server IP:

Find Your Server IP

  • You can find your server's IP address on the Backuply License page.
Server ip

Edit the .htacess file

  • Open your .htaccess file in edit mode
  • Locate the rule where you have implemented Basic Authentication.
  • Add the following rule below the Basic Authentication rule, replacing YOUR_SERVER_IP with your actual server IP.
<RequireAny>
    Require ip YOUR_SERVER_IP
    Require valid-user
</RequireAny>

If you are still facing the same issue of the Backup getting stuck reach us at support@backuply.com and we will help you fix the issue.

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