Frequently asked questions

Backuply is a family of backup products: Backuply for Servers (hosting control panel backup software) and Backuply for WordPress (a backup, restore, migrate, and clone plugin).

Backuply is developed by Softaculous Ltd., the team behind Softaculous, Webuzo, and other popular hosting and WordPress tools.

Webuzo, cPanel, and DirectAdmin.

Free with an active Softaculous license on the same server. Without Softaculous, standalone licenses are $5/month or $55/year per server, with unlimited accounts.

Yes. With Softaculous licensed and active, Backuply for Servers is included at no extra charge — install and go.

Compressed backups plus incremental methods using Restic, Borg, and Rsync (depending on destination).

Local disk, SSH/SFTP, FTP, Amazon S3 and S3-compatible storage, Google Drive, Microsoft OneDrive, and Dropbox.

Yes, when administrators enable end-user backup and restore.

Yes. Free includes local, FTP, Google Drive, and one-click restore. Pro unlocks schedules, more destinations, cloning extras, WP-CLI, and Backuply Cloud.

Managed offsite storage for WordPress backups with tiered quotas and optional extra GB purchases.

Yes. Backup to a remote location, sync on the destination, and restore. Cloning can rewrite URLs.

WordPress free users can use the WordPress.org forums. Premium support is available via the Softaculous/Backuply help desk. Full documentation lives at backuply.com/docs.